Thank you for choosing Cozbedding! We primarily serve customers in Canada and the United States, offering efficient shipping options and delivery times. We also offer international shipping to select countries. Please review the details below to better understand our shipping methods, estimated delivery times, and associated charges.

Shipping Destinations:

Our main focus is on customers in Canada and the United States, where we provide reliable shipping options. We also offer international shipping to select countries. During checkout, you can select your country from the available options. If your country is not listed, we are currently unable to ship to your location.

Processing Time:

• For Canada and the United States: Please allow 3-7 business days for order processing before shipment. This includes verification, packaging, and preparation of your order.
• For International Orders: The processing time is the same—3-7 business days.

Shipping Methods & Estimated Delivery Times:

• For Canada and the United States:
• For International Orders:

Please note that actual delivery times may vary due to factors such as shipping carrier delays or customs processing.

Shipping Charges:

Shipping charges are based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you finalize your purchase.

Order Tracking:

Once your order ships, you will receive a tracking number via email or through your customer account. You can use this number to monitor your order's progress and estimated delivery date. Please note that tracking availability may vary based on the destination and shipping carrier.

Shipping Delays & Issues:

While we strive for timely delivery, occasional delays or issues may arise beyond our control. If you experience significant delays or encounter issues with your shipment, please contact our customer support team, and we will assist you in resolving the matter.

Address Accuracy:

Please ensure your shipping address is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information.

Customs Duties & Import Taxes:

For international shipments, customs duties, taxes, or other import fees may apply. These fees are the responsibility of the customer and may be collected by customs authorities in the destination country. Please check with your local customs office for more information on these charges.

Pickup Option:

We currently do not offer a pickup option. All orders will be shipped directly to the address provided at checkout.

If you have any questions or need assistance regarding shipping, please don’t hesitate to reach out to our customer support team. We’re here to help!